CH

10. Discover your brand. My what? Yes, your brand. Be certain you are consistent with your brand – whether it is management of content, colors, or culture – be sure there is continuity across all channels.

9. Don’t Be A Bad Date. Social networking is centered around a couple of things. And guess what? It’s not all about YOU. It’s about listening. It’s about interaction. It’s about feedback. It’s about insight. It’s about your clients. Most importantly, like any other part of your business – it is built on relationships.

8. Social Media is not the Supreme Medium. You can not rely solely on any one marketing segment. Industry indicators show that numbers are projected to rise, in some cases significantly for 2010 and beyond across various other channels such as Outdoor, Direct Mail, Public Relations, and National Cable TV.

7. Develop a marketing plan and budget. Stick with it, and be sure to market yourself through channels that you can manage and measure your ROI.

6. Don’t know your fan from your follower? Stick with what sets you apart from the pack. Are you an entrepreneur? Didn’t you go into business because of a skill, service, or product that is unique? Focus your energy in those areas, do what you do best and let a true marketing expert handle your social media.

5. Define measurable objectives. If you aren’t going to measure it, why do it? Would you just open your bank account for a free-for-all without knowing where your money is going? No, that’s why we all love debit cards and online banking. Use the same school of thought when pursuing social media and any marketing objectives. If you can’t measure it, you can’t manage it.

4. Don’t get left behind. Is Social Media a fad? No. Is it going away? All signs say no. Quit waiting for the right time, or the perfect tool, or the next network. Do you know what is happening while you wait? Everyone using social media is driving traffic to their websites, increasing Google rankings, increasing revenue, and receiving key feedback from clients on ways to improve their products, services, and client interaction.

3. Be open-minded. Just because you hate texting or facebook, that does not mean your target customer does. Don’t let the small things hold you back. Jump in with both feet.

2. Don’t be paralyzed by the fear of Brand Suicide. Mishaps happen. Having the proper resource in place to respond to a misguided communication effort is key.

1. Bah Humbug. Quit counting fans and followers like they are pennies that will immediately impact your bottom line. If that is what you are using social media for – stop. You missed the point.

Tags: 2010, advertising, marketing, media, social, trends, twitter

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Replies to This Discussion

Great list, I would add this though:

Social Media Marketing is more about taking the same topics you talk about all day, every day, day in and day out and putting them out there for the world to read than it is about creating new advertising campaigns.

The idea of social marketing, while ultimately being about good content, is about letting people get to know you and what you do.

Every shop owner I talk to about this I ask them this question: "If a new customer walked into your business would you just sit there looking stupid and not acknowledge them or would you want to attract them by your expertise, experience, and qualifications?" Guess what the answer is?
I think the problem that people have when they try to get their arms around "Social Media" is the name. I would argue that it is not "Media," it is something other than "Media." I don't have the answer, but I am familiar with media and it is not that. When I explain the "technological social movement" to people I will put in the context of a block party. Communities had regular block parties to stay connected, invite new members, and be a part of something bigger than them. Today the block party happens via, Twitter, Facebook, Dailybooth etc.. Just something to think about.

Make it a great day!
Bill,

Social media is "word of mouth referrals on steroids"..Think about it....BSM (before social media) people and businesses would "hear" about cool, good, awesome, useful products, services, ideas, investments, etc...through "word of mouth"...Today, social media (block parties, clubs, groups, etc) allows that word to be spead virally.....

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