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Office Administrators

For the professionals in the industry managing front offices and office roles of our industry. Share tips and provide support.

Members: 26
Latest Activity: Sep 8, 2011

Discussion Forum

Customer Touchpoints – how do you handle them?

I was taught it takes five to seven customer touchpoints to close a sale.Recognizing it’s often a leap-of-faith…Continue

Tags: acg, sheehy, points, touch, service

Started by Christopher Sheehy Apr 26, 2010.

Office Administrators- Front Line

We know that all business depends on office administrators to keep everyone in line, deal with customers and ensure cash flow both ways. We want to hear some stories... Difficult customer, funny…Continue

Started by Collision Hub Admin Feb 13, 2010.

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Blog Posts

Why did CIECA develop the BMS?

Posted by Fred Iantorno on May 30, 2012 at 8:05am

11 Incredible Mobile Marketing Statistics

Posted by McKay Allen on May 29, 2012 at 3:30pm

Controlling Severity

Posted by John Shoemaker on May 25, 2012 at 6:53am

What's In A Name?

Posted by Christopher Sheehy on May 21, 2012 at 7:00am — 5 Comments

Discussion Forum

Customer Touchpoints – how do you handle them?

Started by Christopher Sheehy Apr 26, 2010.

Office Administrators- Front Line

Started by Collision Hub Admin Feb 13, 2010.

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