Body language is an interesting topic, and there is a lot to read in the way a person carries themselves. According to the Mehrabian communication study, 55% of communication happens through body language. I'm thinking you want to send the right message to your customers, colleagues and business connections. Attentive body language shows real interest. This is exhibited by ignoring distractions, stillness, leaning forward to listen, good eye contact without blinking and perhaps an affirmative nod that lets the other person know you want to hear more. Open body language is signaled by open arms and even an open stance. Closing your arms tightly might signal you are threatened by the other person, and invading a person's space might even be perceived as an aggressive gesture. Learn to read people's body language. You would be surprised by how many times a person will mimic the body language of the other. Sometimes this is done intentionally to make the other person feel more at ease, but at other times it just happens naturally. When you study the body language of the people you meet, you will learn a lot about their likes, dislikes, fears, confidence. Tell us about some of your observations about body language.