Bill Fowler's Page

 At a time when everyone in this business sees the flaws in the method we have traditionally used to calculate our charges for paint and materials, I cannot understand for the life of me why we haven't all been more insistent on abandoning an obviously deeply flawed method in favor of a reliable method. That is, unless the ones ultimately paying the bill steadfastly refuse to allow a change that could affect their bottom line instead of those of us on the shop side of the issue.

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  I thought of an idea that I think could uplift our entire industry, save insurance companies money and greatly benefit the consumer. My idea would have those participating in any DRP program agree to random post repair inspections, not by the insurance company, but by each other. The program would work like this:

  Subsequent to repair, vehicles would be randomly selected to be re-inspected by another network shop. The customer's name and the name of the repairing shop would be…