The technician was expressing some frustration because an insurance company would not add to the estimate the time needed to repair the weld damage that was created from installing a new panel. http://bit.ly/ja6KHU

*This article was originally published on April 28, 2011 on the GFS Booth Blog:

http://www.gfsboothblog.com/2011/04/drying-waterborne-paints-why-do-you.html

Waterborne, waterborne, waterborne! It's been pretty much all the auto refinish industry has been talking about for the last few years, and rightfully so. It's a major shift. It involves new processes, new equipment, and…

ABRA Auto Body & Glass announced the opening of its 107th facility. Located in Chattanooga, Tenn., this is the fourth ABRA franchise awarded to Nelson Bowers

II in the greater Chattanooga area. …

Patricia M.

West Hollywood, CA

04/21/2011

"If your looking for great customer service, honest prices, and supreme quality repairs, Ace Tech is it!! I have been there now about four times over the years, and they never cease to amaze me. I am really impressed with their friendly customer service. I suggest you ask for Bruno. He's a great guy and was quick to make…

We can think of a lot of times when the lowest price is the best choice … airline tickets, soap, gasoline (cellphone provider?).

At the same time, you probably do not want the cheapest heart surgeon anymore than you’d want the cheapest sushi, or two-for-one parachutes.

We’d add the cheapest repair parts to that second list. Sure, price is important. It’s just as…

Lets compare old and new

Old: High touch face to face interactions

New: High touch…

Most of you have heard me talk about the importance of belonging to a local industry association as well as a national one.  Well in April's edition of Body Shop Business there is an article about Uniting Body Shops and Lee Amaradio Jr is telling explaining the need to join an association.  Read the article and join an association, it will be very rewarding for you.

Visit jseconsulting.blogspot.com

So one of the questions we’re asking ourselves around here lately is, Should the auction companies allow in unregistered buyers?

Of course many of these unregistered folks are not — repeat, not — exactly disposing of vehicles in an ethical, environmentally conscious fashion.…

Don’t wait any longer to sign up for a free webcast at 12 p.m. EST April 26 that will help you understand how to get the best performance out of your compressed air system.

The…

Up selling and developing new profit centers are growing needs for collision centers. Many shops are not making ends meet from only collision repairs. Successful collision centers have created profit centers by adding other products to their menu of services and marketing them to their customer base. Services that most collision center owners and managers would normally pass up as troublesome are becoming standard fare. …

On May 5, 2011 State Farm will be filming several interviews for the “Hi-Tech Toolbox” Show during the conference. The Hi-Tech Toolbox is a webcast/website dedicated to the latest information in collision repair and refinishing technology and vehicle design. It's hosted by State Farm corporate claim training instructors. Many of the videos can now be viewed on the www.statefarm.com YouTube channel. Look for the Hi-Tech Toolbox…