The technician was expressing some frustration because an insurance company would not add to the estimate the time needed to repair the weld damage that was created from installing a new panel. http://bit.ly/ja6KHU

*This article was originally published on April 28, 2011 on the GFS Booth Blog:

http://www.gfsboothblog.com/2011/04/drying-waterborne-paints-why-do-you.html

 

Waterborne, waterborne, waterborne! It's been pretty much all the auto refinish industry has been talking about for the last few years, and rightfully so. It's a major shift. It involves new processes, new equipment, and…

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Collision Hub announced the launch of Repair University, a live educational video series for collision repairers and insurers, powered by Chief Automotive Technologies. The first episode in the 2011 series, Facility Verification & Quality Processes: What It Means to You, will air live at 9 a.m. PST May 4 on CollisionHub.com and will feature Mark Olsen of… Continue

We can think of a lot of times when the lowest price is the best choice … airline tickets, soap, gasoline (cellphone provider?).

At the same time, you probably do not want the cheapest heart surgeon anymore than you’d want the cheapest sushi, or two-for-one parachutes.

We’d add the cheapest repair parts to that second list. Sure, price is important. It’s just as…

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I see a lot of conversations eluding to getting back to the 'way it was.' I understand the premise: Good old fashion caring for others never dies. However, I think that people fail to see how the old and the new cohabitate. This will be a serious misstep if not taken in the right context.

Lets compare old and new

Old: High touch face to face interactions

New: High touch…

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Most of you have heard me talk about the importance of belonging to a local industry association as well as a national one.  Well in April's edition of Body Shop Business there is an article about Uniting Body Shops and Lee Amaradio Jr is telling explaining the need to join an association.  Read the article and join an association, it will be very rewarding for you.

Visit jseconsulting.blogspot.com

So one of the questions we’re asking ourselves around here lately is, Should the auction companies allow in unregistered buyers?

Of course many of these unregistered folks are not — repeat, not — exactly disposing of vehicles in an ethical, environmentally conscious fashion.…

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Don’t wait any longer to sign up for a free webcast at 12 p.m. EST April 26 that will help you understand how to get the best performance out of your compressed air system.

The…

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Ford Customer Service Division (FCSD) revamped its collision parts truckload program with the addition of 58 new parts, including 26 fascias, with an average overall list price reduction of 16 percent. http://bit.ly/dQZg8C

 

On May 5, 2011 State Farm will be filming several interviews for the “Hi-Tech Toolbox” Show during the conference. The Hi-Tech Toolbox is a webcast/website dedicated to the latest information in collision repair and refinishing technology and vehicle design. It's hosted by State Farm corporate claim training instructors. Many of the videos can now be viewed on the www.statefarm.com YouTube channel. Look for the Hi-Tech Toolbox…

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Pleased to meet you, State Farm. This seems like it could be a dream date since CollisionWeek just told us you’re back in the market for a partner. “We are looking for something that is robust enough to take care of all the parts,”CollisionWeek heard you say.

What luck! APU Solutions manages a web-based parts exchange platform calledPartsNetwork that…

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The book is closed on the 53 California repair shop owners in a wide-ranging sting conducted in 2010 by the Orange County District Attorney’s (OCDA) office.

The OCDA conducted 152 undercover operations in Orange County from January to May 2010, targeting shops that had been identified by

the California Bureau of Automotive Repair (BAR)…

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In June 2010, the Orange County District Attorney's (OCDA) office rounded up 53 California repair shop owners and other employees in a sweeping anti-fraud sting. Nine months later, the bulk of those cases have been closed, with divergent outcomes for many of those who were busted. http://bit.ly/hqkpFj