http://www.inc.com/damian-bazadona/marketing-lessons-from-starbucks.html?utm_source=dlvr.it&utm_medium=twitterGreat article on creating a collective mindset that captures your brand's greatness and creates lifetime value for your customers.
Added by Cheryl Senko on June 26, 2012 at 8:30am — No Comments
According to eMarketer 28 MILLION moms with children under 18 will use social networks this year. We all know moms make most of the decisions in the household and are the ones that arrive at your shop with their damaged vehicle. Here is a link to the article.
I attended a meeting recently held by Jessica Wetherbee-Dahl, the Group Account Manager, Insurance Operations Department for the Virginia Group and three of her Account Managers about ARMS® Reporting. ARMS® is much more now than the website you update repair status on, it also has some very informative reports. In this meeting Jessica asked me how a shop manager could use the different reports they offer and through the…Continue
Added by John Shoemaker on June 20, 2012 at 7:12am — No Comments
BMS is short for Business Message Specification. Simply put it is the Specifications or Formats for all the Business Messages (or exchanges) within the Collision Industry. It contains data specifications for:
Added by Fred Iantorno on June 13, 2012 at 4:06pm — No Comments
Every customer of ours, everyone of them wants to be ranked #1 on Google. I'm right there with you, so do I. My company has been successful in ranking our customers on certain keywords and are making progress for them on other keywords. But it takes time, and it takes money. So does everything in business. It even took Google a while and millions of dollars to become the most used search engine and they are only at 66% of the market share. (Microsoft sites…Continue
Added by Thomas Zoebelein on June 9, 2012 at 10:31am — No Comments