I do know that the too much HOW and not enough WHY will never lead to organizational excellence. Have you ever noticed when you take the time to explain WHY you are doing something Continue
and HOW that something relates to a bigger outcome or cause, it usually
engages those around you to participate at higher level? That’s because
the WHY is the driver of the HOW. If you are truly interested in
gettings things done, and doing great work, then make sure those around
Added by Bill Park on October 31, 2010 at 9:28pm —
Words are so powerful. Just look at the Declaration of Independence, that is the epitome of words getting the best out people. I was watching the History channel last night, and they were doing a piece on Thomas Jefferson, and his impact on the country through the use of the written word. It really drove home how important is to be able to communicate effectively with your words, spoken or written.
I hope everyone has a great weekend and HAPPY HALLOWEEN.
Make it a scary… Continue
Added by Bill Park on October 29, 2010 at 1:45pm —
MA shops prohibited from…
Added by Bob Collins on October 27, 2010 at 1:00pm —
I often wonder why shops are so willing to put resources in place to buff cars? I understand that there are times when you have to buff a car to match texture and the occasional blow up in the booth. However, I still see the majority of shops buffing every car, as if it's a pride thing. Perhaps it's a perception of quality? I'm not sure, all I hear in the field is that is has to be done. Maybe, but I would say probable not. Lets look at what buffing cost the shop from a revenue/sales… Continue
Added by Bill Park on October 27, 2010 at 11:46am —
Plan Your Time Carefully
I once read that Charles Schwab, President of Bethlehem Steel in the early twentieth century, met with public relations and management consultant Ivy Lee because he wanted to improve his company?s productivity. ?We know what we should be doing,? explained Schwab. ?Now, if you can show us a better way of getting it done, I?ll listen to you ? and pay you anything within reason?.
Lee said that he could help him, and that it would take only twenty minutes… Continue
Added by Bill Park on October 21, 2010 at 7:55am —
Don't you? Outside of an act of nature, accidental injury, or intent to harm from another party, you have 100% control of your situation. I would also argue that even if one of the above circumstances happens to you, you still have 100% control over your response. At the end of the day, it's all about you! As much as we want to blame others it really always falls back to YOU. We live in a "ME" world, so shouldn't you bear the burden? The quicker we are to understand this and support the reality… Continue
Added by Bill Park on October 20, 2010 at 5:03pm —
I am looking forward to seeing everyone that is coming to SEMA and wondering if you are planning to attend the Collision Repair Education Foundation roundtable discussion on Thursday eve. Also it would be nice to have a good representation at the 2010 Collision Repair Education Foundation 50K Makeover Grant announcement Thursday at 11 am
Added by Jim Fichera on October 19, 2010 at 5:57pm —
"Total Loss" band members Rick Tuuri and Rod Enlow performed at the 1st Annual Collision Industry Foundation Fundraiser on October 10th in Las Vegas. The event raised funds for the Foundations initiatives of Shops Against Hunger and title fee reimbursement for Recycled Rides. Next up, during the months of November and December, you can continue the good work in two ways:
Volunteer with your employees at a local food bank,and then… Continue
Added by Jeanne Silver on October 19, 2010 at 2:47pm —
I was going to write about "Work hard and be nice to people," then I asked myself: Who is listening? I look at the Collision Hub community of 2600 + members and see very few conversations going on. I wonder why so many people join and yet so few join the conversation. I do see a spike in conversation when someone brings up a 10-year old issue like: paint caps, blending, we don't pay for that etc.., but outside of that it's pretty silent. I'm not implying those topics aren't important, however… Continue
Added by Bill Park on October 19, 2010 at 12:48pm —
1) What can you do to increase the transaction amount per customer?
2) What can you do to increase the number of customers you have?
3) What can you do to have your customers increase their frequency of doing business with you?
If you can create a business culture that understands and pursues those activities, you will out pace your competition year over year. By the way it takes more than just you and your company, you'll need to engage others outside your business… Continue
Added by Bill Park on October 15, 2010 at 9:00am —
I don't know how many I times I heard that if you don't set goals you never achieve anything. There are 1000 books on the subject also. Here's the problem with "Goal Setting," I liken it to the Ronco Rotisserie "set it and forget it." That is what everyone does, they say they are going to do X and leave it at that. I'm in no way trying to undervalue the idea of goal setting, I think it very important, however, setting the goal is the easy part. The more important aspect is developing the… Continue
Added by Bill Park on October 14, 2010 at 8:37am —
Just got back from Vegas and was totally disapointed in spending the time and money to go to such a poorly attended show. Let's face it, the show has been in decline for years. The date change has not helped. The show was so small they moved it upstairs to the small expo space and it was still to large of a space for the show. Heck, you could have held it in a ball… Continue
Added by Paul Homewood on October 13, 2010 at 1:50pm —
This fear of shooting big and missing often leads businesses to sell themselves short. If you have an achievable goal, you will probably reach that but no more- at least, you won’t expend the energy to do so.
Taken from: unshttp://www.carolroth.com/unsolicited-business-advice
Make it a great day!
Added by Bill Park on October 13, 2010 at 8:09am —
Intelligent forecasting can make all the difference in the success of a long-term investment or strategic decision. Companies that continuously improve their forecasting capabilities and create contingency plans to both manage risks and rapidly take advantage of unexpected opportunities will pave the way for corporate success. Even if your a small company this matters.
This was taken from Strategy + Business … Continue
Added by Bill Park on October 12, 2010 at 10:02pm —
Lets face it, anti-trust guidelines and people's fear of sharing, have created a highly fragmented industry. I understand this is not new news, and we all know that anytime there are barriers to communication, collaboration becomes very difficult. The goods news is, you can communicate to people outside your direct market area, which provides you the autonomy necessary to collaborate with others. I challenge you to reach out beyond your borders and create your own mastermind community.… Continue
Added by Bill Park on October 12, 2010 at 8:42pm —
If you're really going to compete in a market place, one of the most import elements that will give you a competitive edge will be your ability to stand out in the crowd. So, how do you do that? Here's the question you need to ask yourself: How can I not be compared with everyone else? If you allow yourself to be compared with everyone else in you market by trying to have more features and functions, then you'll be just like them. Less is more, in most cases. Focus, and know your customer… Continue
Added by Bill Park on October 11, 2010 at 8:50am —
Is social media only about being…
Added by Christopher Sheehy on October 9, 2010 at 3:30pm —
I was driving around yesterday and I heard a body shop commercial and couldn't believe someone would actually pay money for what I heard. The net of the commercial was that the shop was offering 90 minute bumper replacement. I can't image anyone getting very excited about a 90 minute repair. Who wants to wait around in a "body shop" for 90 minutes while their bumper gets replaced. What are they going to do? Maybe if the commercial pitched a 1-day bumper replacement with concierge service,… Continue
Added by Bill Park on October 8, 2010 at 8:05am —
I am currently on Rome/Complete Shop. We just are not happy with it any longer. The new version some other shops have converted to and they say, don't do it. We are looking at Summit and Mitchell. Any others out there worth looking at? Any feedback from shops that feel they have a management system that is working great? Our shop does about 5 million a year. thanks,
Added by Laura Gay on October 7, 2010 at 12:04pm —
LIGHT UP CUSTOMS LLC WILL BE AT NACE IN VEGAS AT BOOTH N2173, COME SEE THE DODGE ALL LIT UP WITH GATOR GLASS......www.lightupcustoms.com
Added by Don Murphy on October 7, 2010 at 11:56am —