I probably read the best quote in a while about Continuous Improvement (Lean) on Don Sweigart’s twitter page @donsweigart where he said “If it doesn’t solve a problem, you don’t need it.”  Think about that quote and then look around your shop and see how much you are holding onto or check out a process that you work through everyday just because…..you have always done it that way.  I think you will find there are tasks being accomplished that do not really serve a purpose or more…

During this time of year we try to be grateful. We think about the many blessings we've been given and then try to appreciate them a little bit more. And, we focus our gratitude (rightly) on our families and our friends.  This attitude is great.

But what about gratitude at work? What about business and gratitude?

How can gratitude transform your business?

Imagine for a moment, if your customers truly appreciated your business.…

With Right to Repair legislation in Massachusetts heading out of the legislature and onto a statewide ballot initiative, two major automotive manufacturer trade associations have issued what they describe as a "comprehensive resource guide" showing where independent repairers can access factory tools and service information. http://bit.ly/tm6fEj

The worst thing a graphic designer or a shop can do is fall in love with something they've created. 

I see this all the time, when a designer makes an ad for one company then tries to tweek the same theme for every client that crosses their door. The fact is that design is more science then it is artistic creativity. How the brain looks at an image and digest the information or flips past it is a formula you can recreate in every advertisement your…

Happy Thanksgiving

I wish all of you a very Happy Thanksgiving.  As I look in the mirror and reflect over the last year I have found many things to be thankful for, most of all I appreciate those that read this blog.  I work to document things that have moved forward in my mind that I think others can learn from, that is the goal of JSE Consulting LLC, to help others grow.  I am thankful that I am in a position to use my company as a tool to make the collision industry better, one…

We will be starting the Time Management webinar in a few hours, and you still have time to register. We begin at 10:00 am MST, click HERE for the registration link.

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The November ABRN How2 publication features videos covering proper deck lid and hood removal and reinstallation, a discussion with I-CAR about high-strength steel, a discussion on the changing climate of insurer agreements; a blog on repair planning and blueprinting; articles on weld bonding and improving spray techniques; and much more. http://bit.ly/vpNa0L

We all know how valuable time is, once it is spent there is no recouping. Tomorrow a good friend of mine, Daniel Wood, will be sharing his expertise on time management, please stop by at 10:00 am MST to hear what he has to say. I'm positive you will benefit from the time spent. We look forward to seeing you there.

Register…

It is a busy month for us at mpoweru...We have two powerful webinars that will set you and your business on the path for success. First, Daniel Wood will be doing a 1 hour segment on Time Management on November 15 at 10:00 am MST, click HERE to…

 At a time when everyone in this business sees the flaws in the method we have traditionally used to calculate our charges for paint and materials, I cannot understand for the life of me why we haven't all been more insistent on abandoning an obviously deeply flawed method in favor of a reliable method. That is, unless the ones ultimately paying the bill steadfastly refuse to allow a change that could affect their bottom line instead of those of us on the shop side of the issue.

 …

SEMA Final Chapter

Today I saved for my day at SEMA.  I used the time to see things I had to walk by throughout the week because I was on a mission heading to the next meeting or a class.  I was actually able to stop and look at some cars.

 …

Thursday  @ SEMA

Today was a little frustrating for me, some computer issues, but other than that SEMA was fantastic.  I eased my frustration by meeting up with my friends Crystal Stangeland and Margaret Klemmer from Autoshop Solutions Inc where we were able to catch up on some of my clients websites.  I…

The associations representing collision repairers may not agree on what trade show should be the focal point for the industry, but they reached a common ground on developing repair standards. Aaron Schulenburg, executive director of the Society of Collision Repair Specialists; Ron Pyle, Automotive Service Association president; and Nick Kostakis, past president of the national Alliance of Automotive Service Providers (AASP) presented a united front at the Collision Industry Conference…