As we move forward in the New Year I hope all reflect on 2011, bring the good forward, leave the mistakes behind and have a very prosperous 2012.  I believe things are progressing well for our industry and see many good things coming.  NACE and SEMA were both very good shows this year and I only see things getting better for those two venues. …

Looking for independent repair facilities and MSO's interested in organizing  and revamping their facility for maximum profit and production efficiency. Implementation specialist and expertise includes 5S makeovers, waste elimination,team repair building, efficiency processing, 100%disassembly/reassembly blue printing teams, apprentice/entry level tech development, production management enhancement, technical repair assistance and much more. Can contract services or join your team depending…

Most supervisors, managers and reps understand the importance of selling effectively on the phone. But like everyone else, without constant effort and vigilance, they fall into poor and uneffective habits: talking too much, ignoring the customer, not listening, being unprepared, or discussing their products and services as if they were commodities –…

Did you notice how companies changed their marketing for the holidays?  Black Friday - Cyber Monday – Super Saturday, they even had a couple of jingles for the procrastinators = me!  They continually modified their targets to meet a different group of people to create a steady stream of buyers.  Just like the companies working to get their fair share of customers during the holiday season you need to alter your marketing efforts to keep your shop full.  Marketing is…

The next episode of Collision Hub’s LIVE educational video series, Repair University, will feature Liz Blackman Collision Hub’s resident Social Media Expert. Liz will sit down for a conversation with Kristen Felder about the status of social media leveraging in the Collision Repair Industry and what to expect in the coming year. The episode will air on Thursday December 29, 2011 at 1:00 PM Central Standard Time on CollisionHub.com.

Liz will also be announcing the…

It's the day after Christmas and house after house has stacks of cardboard boxes out by the curb. Collision Repairers are typically the best stewards of the enviroment in their communities and a great example is our cardboard recycling. 

Take a moment to encourage your fans and community members to recycle their cardboard by bringing it to your shop. It's a chance for them to visit your location and remind them of your service to the…

Merry Christmas

The Christmas season has rolled around quickly again this year, I hope all are a little more prepared than I.  This is one of my favorite times of year and look forward to the celebrations, my wish to you is that you are able to celebrate this holiday in the method, fashion and style you are accustomed.  It brings great joy to see the number of military members being returned home, and think about the…

Your customers have choices. They have a lot of choices. If they have abad experience with your business they will go somewhere else.

Let that sink in.

They. Will. Leave.

According to Harris Interactive, 86% of people say they've stopped doing business with a company because of just one bad customer service…

http://www.kxlh.com/news/helena-business-presents-family-with-new-car-for-christmas/

A lengthy fraud case filed by Progressive Insurance against a New York repair shop has finally come to an end. Attorneys for Progressive in September notified the court and counsel for …

Here's the scoop on O'Rielly Collision Center, named ABRN's Top Shop in 2011. You can scroll through 49 shop photos at the end of the article: http://bit.ly/uRy4CQ

If you want to know more about this contact Ben Garland: Ben@mpoweru.co

Collaboration is the new currency!

www.mpoweru.co

W e're a call tracking company. And one of the first questions people ask us is this: where should I put my call tracking phone numbers? Where should I advertise them?

Those are great question! And we're going to answer them, but first, Let's first discuss what call tracking is.…

O'Rielly Collision Center in Tucson, Ariz., was named ABRN's 2011 Top Shop for its success in implementing its continuous improvement process based on "Doing the Basics Brilliantly." This is the third time in three years that O'Rielly Collision was selected by ABRN as a Top 10 shop, but the first time it was named top shop. Click here for all 10 Top…

Come join us at 10:00 am mst. TODAY! We're hosting a free webinar in how to do the unexpected for your customers with a simple easy to follow formula. It's all about the simple things in life that we yearn for.

Click the link here to join: http://bit.ly/uyqqWT

Collaboration is the new…

Buy sell cheap used ford cars for sale and Ford car parts for sale by owner at cheap price at AmericanCarPoint.com.
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Here is the link to the webinar December 15 @ 10:00 am mst: http://bit.ly/uyqqWT

Look forward to seeing you there!

It only takes one successful tip to save money, but here are 20: http://bit.ly/tPJKi0

Your business is wasting a ton of money right now.

Tons of it.

Money is flying out the window and being flushed down the toilet. You might as well burn it.

Everyday you waste more and more of it.

How is your business wasting money?

Your business is wasting money on your marketing. Most small and medium-sized businesses simply don't know which forms of marketing are effective and which are not. They have no…