When objects are idle or stationary, scientist say that the object has potential energy, not unlike what we say when we see others and how they are underutulizing their skills and talents.The other term they use use is kinetic energy, which is in part determined by the amount force exerted on the object to put it in motion. That sounds an awful lot like motivation. I was thinking… Continue

This is my last post in my series on creating a winning collision repair shop, and by no means did I cover the depth and detail really needed to accomplish the task. My intention was to get the creative juices flowing and to make you understand that it takes a committed focus in a few key areas. I think most people get bogged down in the…

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In my last blog post of my series of creating a winning collision repair shop, I touched on the need for leadership, but in a different way. I think most people think of leaders as ‘those’ people with titles, well, the truth is, that those with titles rarely lead. To further this point, I have asked Dr. Byron Bissell to walk us through the various stages…

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This is part three of my financial literacy videos that covers the statement of cash flow. I hope you enjoy!

http://www.youtube.com/mpoweruco

It always seems boil down to how well you can operate within your business design. I like to use the word 'design' because it has a lot more meaning than plan to me. A plan is a low level step by step outline around a specific objective within the business. A design, on the other hand, is the… Continue

I just uploaded a video on the fundamentals of a balance sheet in the collision repair industry. Come check it out...

http://www.youtube.com/user/mpoweruco?feature=mhum

I'm looking for feedback: good, bad, or indifferent is all good!

Have a fun…

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I just put together a short tutorial on the fundamentals for leveraging your P&L statement, come check it out.  Let me know what you think and please provide some feedback. I would like to do more of this stuff, just let me know what you would like to see.

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I decided to do a video blog on this topic, come check it out at the mpoweru youtube channel.

http://www.youtube.com/watch?v=zwFLIr7NI84

 

Have a fun day!

http://mpoweru.tumblr.com/

I have spent a fair amount of time considering the entire customer engagement platform as it relates to both the vehicle owner and their respective insurer. The current typical process seems to capture the necessities, however, I see a few gaps that perhaps can be fulfilled to better serve both parties as mentioned above. I viewed this from the lens of the vehicle owner as they progress through a…

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I have decided to try something different for my 4th post on creating a winning collision repair shop. I’m going to do it in video! So look for it on Monday:)

During my daily blog reading I came across a great post by Seth Godin: Cascade of Broken Promises, and it outlines a recent customer…

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Come check out some cool conversations at my tumblr blog, http://mpoweru.tumblr.com/, and see what other outside our industry are saying.

I blog in both tumblr and CH, it is nice to take a look at outside perspectives once in a while.

Join in!

Have a fun…

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I am in the middle of writing the 4th post on "creating a winning collision repair shop," and it stimulated me to do a quick post on metrics that surround customers.

During the recent economic down-turn, business has had to focus on why they got into business in the first place, and for most, it was to create a better experience, product or combination of both.…

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I am reading the new book "Poke The Box" by Seth Godin, and in the book he recalls Tom Peters and his plight to share his vision "In Search of Excellence." Tom spent 20 years spreading the value of this endeavor, and while millions of people have embraced the spirit of his words, there are millions more that are still waiting to be told exactly what to…

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