We all know how important questions are, but do we take the time to ask the fundamental question? Is what I'm doing working? If it is, then I need to do more of it, if it isn't, I need to do something different. Da! The obvious sometimes eludes us in mysterious ways. We seem to want to try doing what isn't working over and over thinking that one day it will work. Just bite the bullet and move on. There are no straight lines in life, you have to constantly correct a left step with a right step… Continue
Added by Bill Park on September 30, 2010 at 10:00am —
Who are you drinking coffee with? One of the many benefits of being a business owner is the ability to connect with other business owners/managers. It so important to do that, although they probable do something entirely different than you, that is the benefit. Take some time out every month and take at least one business owner/manager out for coffee, it's a great way to get a fresh perspective.
Make it a great day!
Added by Bill Park on September 29, 2010 at 8:33am —
We all get excited when we hit the home-run, but most games aren't won on the big hit, they are won on the base hits. Don't forget to celebrate the quick wins in your business, this will keep the organization motivated to move on to something bigger.
Make it a great day!
Added by Bill Park on September 27, 2010 at 9:22pm —
Here is a tough question: If you went out of business would you be missed? It's one of those questions that is almost impossible to answer, and really it's not the answer were looking for it's the thought behind the question that is important. Are you really doing all you can to preserve your position in the community? If you don't think you'll be missed, what can you do differently to change that perception?
It's all about the question!
Make it a great day!… Continue
Added by Bill Park on September 27, 2010 at 8:00am —
Why do we need to hire someone in the first place? It's obvious, we need some work done. There in-lies the problem, most people hire for "skill"
instead of hiring for "fit."
We need people that fit into the organization more than we need a particular skill set. Skills are realatively easy to train, and there are a lot of available resources out there to facilitate their skills training. Howard Schultz, founder of… Continue
Added by Bill Park on September 24, 2010 at 12:47pm —
The path to lofty goals are always riddled with obstacles, however, they become less important if you have a clear path. Clarity takes effort, it takes thought, and more importantly, it takes commitment. What about surprises? Are things really a surprise? When you get sick, is that a surprise? Do you really believe you can live your life without sickness?
Has your context changed?
Make it a great day!www.mpoweru.co
Added by Bill Park on September 20, 2010 at 9:25pm —
When I ask people who they compete with, they typically name the shop down the street. Although that is true, perhaps the bigger competitor is yourself. When we think of competing it's usually in the context of I'm great and your not, I win and you lose. Why not compete to eliminate low customer engagement, or perhaps we can use quality as our context and say, WE will crush poor quality. Having a different perspective is sometimes all that is needed to have a meaningful impact in your business.… Continue
Added by Bill Park on September 19, 2010 at 7:22pm —
If you have any interest in creating an organization that grows beyond your own thoughts and actions, I suggest taking a look at "Tribal Leadership" by Dave Logan. I just finished the audio book, which by the way is a free down load at www.triballeadership.net
, he really puts cultural life cycles in perspective.
Trivia: This is a pretty amazing stat...… Continue
Added by Bill Park on September 17, 2010 at 8:32am —
No matter where you turn, it seems energy is a topic. It could be conservation of energy, it could be developing alternative sources, or the effects that energy has on the environment. There is never a lack of content. I too have an interest in energy, particular how it effects the environment. I'm not talking about the natural environment, I'm talking about your business environment. My interest lies in how energy within your business can effect your organizational goals. Lets face it, he who… Continue
Added by Bill Park on September 15, 2010 at 11:54am —
I've been waiting to talk about this...but apprehensive. The rational being in me wants to make a statements like: The system of customer satisfaction is broken! That sounds pretty nuetral doesn't it? My emotional being wants to say: CSI really sucks and has no meaning, why are we doing this, this is stupid? Are there people that really spend time thinking about the questions that are asked to the customer? If so, what planet are they from? Like I said, that was my emotional being, that is… Continue
Added by Bill Park on September 10, 2010 at 1:47pm —
I'm a list guy, everyday I take out 3x5 card and write down my daily list of "To Do's." To be honest, I never get them all done, and sometimes I don't get any of them done. I think we all know the drill, so I decide to instead write down a major and minor task for the day on my 3x5 card. Guess what, I've been getting them done, so do the math, if you can get two important things done everyday that amounts to 730 things done a year. Wow! By the way, sometimes your card might say "Do… Continue
Added by Bill Park on September 8, 2010 at 1:48pm —
How much time do you spend on personal development? Research shows that most people spend their extra time on entertainment: you know, going to the movies, watching their favorite sitcom, and dining, etc.. I agreed, we all need to take time and have some fun, but what if instead you set aside an hour a day to read? That would be 40-50 books a year! Do you think you might be able to create a competitive advantage with that knowledge? Here is another opportunity to build on personal growth, the… Continue
Added by Bill Park on September 7, 2010 at 12:09am —
Get the keys has long been the mantra, but do you really want every customer? If a customer does not fit "your ideal" customer profile it is better to say no thank you. It is better for that customer to have a good experience with your competitor than a bad experience with you. The next time you get that feeling in your gut that a customer is not a good fit, send them to your competitor. By the way, don't send them to a mediocre one either, be a person of excellence and send them to strong… Continue
Added by Bill Park on September 3, 2010 at 8:44am —
We all see the same old thing when it comes to company core values: Honesty, integrity, increase shareholder value, bla bla bla. What does that mean? How about being real? How about making a statement that you can commit to on both a business and personal level? How about sharing the reason why you show up everyday? Maybe your values look something like this: Make someone smile everyday, We treat our vendors like kings, Be relentless in serving others, Discover new ways to get there, and A… Continue
Added by Bill Park on September 2, 2010 at 10:25am —
Have you ever thought about your "commitment strategy?" What level are you committed? Are you willing to do whatever it takes, or when the bell rings are your out the door? I don't want to confuse being there as equal to high commitment. I see lots of people at work for 9-10 hours a day, but their commitment level is low. Companies that have highly committed people, get things done and it doesn't take them 10 hours to do it. Check your commitment level and determine how you can raise the bar.… Continue
Added by Bill Park on September 1, 2010 at 9:12am —