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ASA Publishes Updated 'Not-Included Operations' Charts

Two Collision Tools Address New Replacement, Recyclable Parts Installation

BEDFORD, TEXAS, January 12, 2011 – The Automotive Service Association (ASA) has updated its "Not-Included Operations" charts, two publications designed to ensure collision repairers consider all of the possible operations when they write an estimate. Two titles are available, "Reference Chart of Not-Included Operations When Installing New Replacement Parts," and "Reference Chart of Not-Included Operations When Installing Recyclable Parts." The guides serve as a quick summary of general not-included operations, and should be used in addition to procedure pages supplied by individual information providers.

          "ASA continues to stress the importance of getting paid for the steps performed and the materials used in the repair process," said Denise Caspersen, ASA Collision Division manager. "The updated ASA 'Not-Included Charts' are an easy-to-use guide of the not-included operations from the three major estimating systems. These have been reviewed by the ASA Estimating subcommittee and if put to use, will add to the bottom line by documenting what operations are performed yet not included in the estimating process."

          The publications are available individually or as a set in a PDF format for ASA member-shops. To order or obtain pricing information, members may access the ASA online store at, or call the membership department at (800) 272-7467, ext. 295. Nonmembers may purchase hard copies of the documents by contacting ASA's membership department at (800) 272-7467, ext. 295.

          The Automotive Service Association is the largest not-for-profit trade association of its kind dedicated to and governed by independent automotive service and repair professionals. ASA serves an international membership base that includes numerous affiliate, state and chapter groups from both the mechanical and collision repair segments of the automotive service industry. ASA's headquarters is in Bedford, Texas.

          ASA advances professionalism and excellence in the automotive repair industry through education, representation and member services. For additional information about ASA, including past news releases, go to, or visit ASA's legislative website at


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