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ASI Claims Reaches 1 Million Claim Milestone

Posted by Cheryl Senko on May 11, 2013 at 3:04pm

Hope is Not a Strategy

Posted by Kristen R. Felder on May 6, 2013 at 11:00am

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Auto and Property Damage Appraisers Needed

Started by Cheryl Senko in Job Searches May 16.

Mitchell ABSe in British Columbia

Started by Martin von Holst in General Apr 11.

Ipad, Tablets?? 1 Reply

Started by Rylan Van Genderen in Collision Hub Feedback and Suggestions. Last reply by Kristen R. Felder Mar 20.

Green Garage Challenge

Started by Tyler Claypool in General Feb 6.

Dupont's Most Wanted Program 3 Replies

Started by Josh Lefler in General. Last reply by Nathan Beaver Feb 1.

Watch the Hunt!

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I probably read the best quote in a while about Continuous Improvement (Lean) on Don Sweigart’s twitter page @donsweigart where he said “If it doesn’t solve a problem, you don’t need it.”  Think about that quote and then look around your shop and see how much you are holding onto or check out a process that you work through everyday just because…..you have always done it that way.  I think you will find there are tasks being accomplished that do not really serve a purpose or more importantly they mask a process that is not being followed.  To have true continuous improvement each task must stand on its own merit.  Each process should have a Quality-In standard as well as a Quality-Out standard.  Those two standards set the expectations of what comes out of a process as well as what is sent to the next process.  Without measuring those expectations you pass problems downstream until either somebody stops and corrects the defect or the defect stops production.  Either way time is lost correcting the defect.  Look around and if it doesn’t solve a problem, you don’t need it, it is time to get rid of it.

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