Is Your Shop’s Problem The Paint Or The Process?

By John Shoemaker   One of the services I provide as a business development manager for BASF Automotive Refinish is to help with production flow to eliminate choke points or backlogs. The most common call I get is for help in the paint shop. My standard approach to evaluate production flow is to review the… Read more »

Read More







IMPROVE REPAIR SHOP PROFITS USING SENSIBLE GOALS

By John Shoemaker It’s that time of year to go through last year’s numbers and measuring yourself against the goals you set. Did you reach your goals? Did you set goals? If you didn’t reach your goal or if you didn’t set a goal, then I must ask why? Did you have a plan to… Read more »

Read More





BLENDING and “UP AND OVER”: WHAT’S THE TRUTH?

By Larry Montanez III, CDA and Jeff Lange, PE Blending, burning in or melting clear coats are some of the terms used in the collision repair industry to describe what can be classified as an unacceptable or improper procedure, although leaving an open blend on a panel is a common practice.  Let us explain. An… Read more »

Read More





Best Practices For Fast Tracking Repairs

By Larry Montanez III, CDA and Jeff Lange, PE One of the catch phrases in the collision repair industry, that has been used for the past year to year and a half, has been “Fast Track Repairs.”  Fast Tracking repair can mean different things to different parties involved in the collision repair industry. Insurance Companies… Read more »

Read More





Hiring Qualified Techs Starts with Industry Involvement

By John Shoemaker Contrary to the beliefs of many, there are technicians available in most markets. While technicians are not standing at your door every day looking for a job, they are available. The next generation of automotive technicians can be found at vocational technical schools, community colleges and trade schools. I have heard all… Read more »

Read More







Body Filler Procedures

By Larry Montanez III, CDA and Jeff Lange, PE Over the years OEM’s have been making stronger, thinner outer body panels from a variety of substrates.  Outer panels have been constructed Mild Steel or High Strength Steel, Aluminum, Composite material, or some sort of combination of materials and depending on the material used repair procedures… Read more »

Read More





Criminal Implications of a Bad Repair

COULD YOU BE GUILTY OF MANSLAUGHTER BY GROSS NEGLIGENCE? By Larry Montanez III, CDA and Jeff Lange, PE This article is intended to make you really think about your business practices and decisions. Lately you might have read all the articles about the lawsuits against insurance companies and the recent rise in Post Repair Inspections… Read more »

Read More