File Documentation For Winning Negotiations (Virtual)
The most critical skills for a repairer today, have nothing to do with the vehicle itself.
In this class, you’ll learn the reasons and process for documenting your files. What techniques of documentation strengthen your negotiation positions and lead to more profitable and safe repairs. We’ll also explore a few of the methods repairers are using to keep documentation separate from the estimating system and how you can set-up your facility with low to no-cost options.
In the end, what you can write on the estimate is only as good as what you can document your way to payment.