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FL – File Documentation & Negotiation Techniques

FL – File Documentation & Negotiation Techniques

$600.00

Winning strategies for collision repairers. 

A well written estimate and fully equipped collision center is worthless without the right customers. 

In today’s world of rapidly evolving vehicle technology and increased competition, repairers now more than ever must learn how locate or attract qualified consumers. It simply isn’t a volume game. In fact, choosing the wrong customers for your business could have disastrous effects

Qualifying the customer for your repair center is the most critical step in completing an accurate repair with proper compensation. 

This course will teach repairers the proven techniques for attracting the right customers for your business, education techniques for conversion and negotiation techniques for payment. In addition, we’ll cover the forms customers need to sign before the vehicle is touched by the repairer. 

It doesn’t matter how much you know about the repair, how well equipped your are or how talented your people if you don’t put the customer in charge of their repair.

46 in stock

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SKU: NegotiationSkills&Techniques Category: Tag:

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June 21st, Ft. Lauderdale, FL

Pelican Grand Beach Resort

2000 N. Ocean Blvd.

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