Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, is collaborating with Bosch Automotive Service Solutions in North America to deliver the Mitchell Diagnostics™ system, the first comprehensive diagnostic system designed specifically for the collision repair and automotive claims markets. The Mitchell Diagnostics system is expected to be available by June 30, 2017.
In today’s rapidly changing automotive industry, collision repairers must quickly and accurately assess vehicle damage, while providing accurate estimates and decreasing repair cycle time. Mitchell Diagnostics will provide an end-to-end diagnostic system that combines appraisal and repair workflow applications with Bosch’s most advanced aftermarket scan tools. This should contribute to increased productivity, a smoother repair process, and enhanced levels of customer service.
“We researched a wide variety of scan tools on the market and found that the Bosch scan tools provide best-in-class coverage and modern technology, and are backed by great service and support,” said Jack Rozint, Vice President of Sales and Service at Mitchell International. “In addition, Bosch scan tools have a combination of features that provide outstanding capabilities for collision repairers, including a tool that can do Electronic Control Unit (ECU) reprogramming, as well as optional accessories that include a target system for recalibrating Advanced Driver Assistance Systems (ADAS) and a Tire Pressure Monitoring System (TPMS) kit. We are excited to partner with Bosch given its leadership and expertise in this market.”
The patent-pending Mitchell Diagnostics system validates that the VIN on the scan report matches the VIN on the vehicle from which data is pulled. This scan report can be used to support repair billing, and offers both carriers and repairers a record showing that the vehicle had a clean scan at the completion of the repair process.
“Mitchell’s reputation and success among information providers for being a leader in advanced repair technologies made it the ideal choice to bring diagnostic solutions to the collision repair industry,” said Stefan Schmitt, Vice President of Engineering and Product Area Diagnostics at Bosch Automotive Service Solutions. “Working with Mitchell will integrate our scan tool directly into the workflow applications used by collision repairers and insurance carriers, which will assist in the diagnostic portion of collision repairs.”
The system may be used to add scan reports to any of the industry’s major estimating, repair management and claims processing systems. These scan reports can easily be saved as PDF documents and dropped into a folder used for vehicle damage images by the user of the Mitchell Diagnostics system. Customers that utilize Mitchell Estimating™ advanced estimating system and RepairCenter™ shop management software will benefit from enhanced integration capabilities.
“One of the challenges we have is documenting, confirming, and getting compensated for the scanning that we do in-house,” said Bill Lawrence of 1st Certified Collision Group, a multi-site collision repair operation in Southern California. “With the Mitchell Diagnostics system we’ll be able to demonstrate via validation documentation that the work was performed on the vehicle with the VIN matching the insurers’ claim, and we can easily attach that to our repair order and the carrier’s claim file.”
For more information, please visit www.mitchell.com/diagnostics.
About Mitchell International
Headquartered in San Diego, California, Mitchell International, Inc. delivers smart technology solutions that simplify and accelerate claims handling and repair processes, driving more accurate, consistent and cost-effective resolutions. Mitchell integrates deep industry expertise into its workflow solutions, providing unparalleled access to data, advanced analytics and decision support tools. Mitchell's comprehensive solution portfolio and robust SaaS infrastructure connect its customers in ways that enable tens of millions of electronic transactions to be processed each month for more than 300 insurance companies, over 30,000 collision repair facilities and countless other Property & Casualty industry supply partners across the Americas and Europe. For more information, please visit www.mitchell.com.
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